Choose our prix-fixe dinner, or join us for Sunday Brunch. We’ve paired culinary excellence with breathtaking views of many of the city’s iconic landmarks to create the ultimate dining experience. The rooms are huge for NYC and very well appointed. The New York Marriott Marquis is a Marriott hotel designed by architect John C. Portman Jr.. Stray hairs & poor service: a chaotic, unenjoyable nightmare, Ask Miami622 about New York Marriott Marquis. She made another snarky comment to which I replied: "We are paying over $500/nt, does it matter? The Marquis Theater is also housed on the property which is pretty neat as they have real broadway shows playing. First time here. FedEx leases that space and makes money off your guests. Payments made by partners impact the order of prices displayed. They are other places I would stay in Times Square. I had the worst check in experience with the most rude staff I have ever met. Upon entering the room, there was also a mildewy smell that wasn't very pleasant. Opened in 1985, it is located on Times Square at 1535 Broadway at the corner of 45th Street. This is not a secure way of keeping guests safe because the security could easily miss someone. The lobby doesn't even begin until the 8th floor and it has two nice bars and a few shops. Commencez votre journée du bon pied à New York avec un petit-déjeuner copieux grâce à notre délicieux buffet, rencontrez vos collègues autour d’un déjeuner ou … It is expensive but worth it. New York Marriott Marquis: Great revolving restaurant - See 13,127 traveler reviews, 4,150 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. First time here. If you need a Marriott, note that the Marriott in Midtown East and the Fairfield in Chelsea are better run and cleaner. The staff is rude and ignorant until they find out you are a guest of the hotel. New York Marriott Marquis, New York dès 132€ sur Tripadvisor: Consultez les 13 127 avis de voyageurs, 4 421 photos, et les meilleures offres pour New York Marriott Marquis, classé n°270 sur 507 hôtels à New York et noté 4 sur 5 sur Tripadvisor. We appreciate your thorough review from your recent stay with us and apologize that it was not as enjoyable as your previous experiences. Despite these interactions, we had a wonderful time at the Marriott Marquis. First time here. I asked for the Duty Manager and they were busy. So, I would stay again if the price is right, I just hope some of the little things I mentioned above are eventually fixed! First time here. And, yet, the staff member at check-in was adamant that this charge would remain and that I must pay it. New York Marriott Marquis: Revolving restaurant - See 13,118 traveller reviews, 4,146 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. Perched atop the hotel, the View Restaurant & Lounge is New York City's only revolving rooftop restaurant. Perhaps a little reminder to staff on customer service is in order? Steps to Times Square and Hells Kitchen. Overall, my husband and I enjoyed our 1-night stay at the Marriott Marquis. We’ve paired breathtaking views with culinary excellence to create the ultimate dining experience. Nice try but I spent my money elsewhere. The top floor bar/restaurant (The View) is a waste. After the staff member could not produce the receipt showing the signature on the bill, I was finally able to get this charge removed. Reservations required. Tons of restaurants within walking distance. Nothing too major, but just fixing those basic things would make the Marquis a fabulous place. The View Restaurant (Temporarily Closed) Discover the ultimate dining experience at NYC's only revolving restaurant, where we’ve paired culinary excellence with a view that is second to none. Molly S, Guest Relations Manager at New York Marriott Marquis, responded to this review. The rooms are huge for NYC and very well appointed. We sincerely apologize for the service you encountered upon check in and you were not assisted by a manager to help rectify your concerns. Join in a joyous celebration of contemporary American cuisine at The View, New York’s only revolving rooftop restaurant. I wish my kids could see the elevators, they would think they were awesome. Reservations required. Cons:Being highly allergic to down/feathers, I called a few days prior to request a feather-free room. Lovely restaurant, the restaurant resolves around the skyline and the views are truly amazing, first class service. I stayed three nights at this hotel and was overall very satisfied. I also had to call their technical support folks as my phone had difficulty connecting to the wifi. After the staff member could not produce the receipt showing the signature on the bill, I was finally able to get this charge removed. The View restaurant was great! As you can see in my photos, the bathroom featured numerous stray hairs, and the tiles and walls were stained. I had the worst check in experience with the most rude staff I have ever met. I wish my kids could see the elevators, they would think they were awesome. Ask FoodieLovesFood about New York Marriott Marquis, Ask Sydneysider52 about New York Marriott Marquis, Ask BaseballFan5 about New York Marriott Marquis, Hotels near Times Square – 42nd St Station, Hotels near 42nd St – Port Authority Bus Terminal Station, Hotels near 47–50 Sts – Rockefeller Center Station, Hotels near (EWR) Newark Liberty Intl Airport, Hotels near (JFK) John F. Kennedy Intl Airport, Hotels near Mandl School, The College of Allied Health, Hotels near Gemological Institute - New York, NY, Hotels near Neighborhood Playhouse School of the Theatre, Hotels near Lia Schorr Skin Care Training New York, NY, We compared the lowest prices from 5 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, We compared the lowest prices from 4 websites. The room was spacious for NYC, but I agree with other reviews that it could be "refreshed" a little. I tried to reach someone over the phone, but no one ever answered, and so I wasted more time seated at the desk listening to the endless ringing.My biggest criticism from my recent stay is with the lack of cleanliness. Obviously, the view was stunning and the rotating restaurant gave a panoramic view of the city while eating. You are centrally located to any place you want to go, including subways to get you farther out of Times Square. We appreciate your thorough review from your recent stay with us and apologize that it was not as enjoyable as your previous experiences. I know hotels deal with real jerks who are rude and pretentious. These are the o my two requests my family made the entire stay and they both were met with snarky, rudeness. I know hotels deal with real jerks who are rude and pretentious. The revolving floor makes a 360° turn every hour, ensuring an ever-changing perspective of this celebrated city. Instead, they have a couple of hotel security guards asking for room keys if you enter the hotel after hours. If you need a Marriott, note that the Marriott in Midtown East and the Fairfield in Chelsea are better run and cleaner. Great spot! New York Marriott Marquis: Great revolving restaurant - See 13,122 traveler reviews, 4,147 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. I asked for the Duty Manager and they were busy. Your feedback will help us to continue to improve the quality of service we provide. I have never eaten at this restaurant in all my many stays here (I didn't even know what it was...), and I had not even been checked in at the time that this charge apparently occurred. The check-in process is a mess: so many people checking in at once, and yet so few staff members working. Subway stations for multiple lines easily walkable. Gross.The walls are paper thin, and so every time the couple next door had a spat, and every time the people above me used the bathroom, I was along for the ride.The concierge club room on the 30th floor is similarly chaotic. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Some people are inconvenienced by them, but I think they are very cool. I'm calling you now." However, I was too drained and beaten down from the check-in process, angry staff, and extremely long wait-time at the elevator to fix it in person back at the check-in counter. Watch Queue Queue. We sincerely apologize for the service you encountered upon check in and you were not assisted by a manager to help rectify your concerns. The food was delicious, presented beautifully. There is an on-site FedEx-Kinkos which charges FedEx prices. Are you looking for a comfortable, relaxing, hassle-free visit to New York City? She made another snarky comment to which I replied: "We are paying over $500/nt, does it matter? Good customer service! Enjoy a breathtaking 360 view from the heart of the Times Square Theatre District amid an all-encompassing dining experience. Sorry I wasn't planning on doing this mini vlog but it was requested, didn't know my phone quality went really bad. They never followed up. This is not a secure way of keeping guests safe because the security could easily miss someone. This is the version of our website addressed to speakers of English in United Kingdom. Within 10 minutes I had a fridge in the room. Your feedback will help us to continue to improve the quality of service we provide. We appreciate your Elite status with Marriott Rewards and understand you have your choice of hotels when staying in New York City. This is the version of our website addressed to speakers of English in the United States. I had to put a towel down on the floor just so that another stray hair wouldn't get caught between my toes. When I checked in, the gentleman at the counter happily changed my room to a higher floor (43rd) which was a nice touch. Watch Queue Queue The person, however, continued to express her doubt at my insistence that I did not dine in the hotel. But, seriously: Do save yourself the extra physical effort and headache by staying somewhere else. Steps to Times Square and Hells Kitchen. Jan 18, 2012 - New York Marriott Marquis has the distinction of offering NYC's only revolving restaurant, with delicious cuisine and amazing views over Broadway. Within 10 minutes I had a fridge in the room. Tons of restaurants within walking distance. News flash Marriott, that is not your business center. Please see our partners for more details. That issue was promptly addressed and the wifi worked great the rest of my stay. Shower pressure was pretty weak as well. People with me were even frustrated that I had to ask that same question multiple times without ever getting an answer. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Avoid at all cost , rooms are average. This hotel is old dated and they don't really care about their guests. But overall a great location and beautiful hotel. Enjoy innovative American cuisine paired with breathtaking views of iconic NYC landmarks. - See 13,125 traveller reviews, 4,150 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. Then, I unexpectedly needed to have some papers overnighted to me for business. Located on West 46th Street and Broadway, our hotel places guests near NYC's most illustrious attractions, including the Theater District, Rockefeller Center and Radio City Music Hall. People from the area come in after work and have a drink which provides a great opportunity to meet people and have a good time. New York, New York 10036 USA. We will address your concerns with our management team through necessary retraining, management inspection and adequate staffing. Lovely restaurant, the restaurant resolves around the skyline and the views are truly amazing, first class service. 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